Webdox CLM incident

Elasticsearch Performance Impact - High Latency

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on January 10, 2025 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 03:50 PM UTC
Resolved
Jan 11, 2025, 05:46 PM UTC
Duration
1d 1h
Detected by Pingoru
Jan 10, 2025, 03:50 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS API

Update timeline

  1. identified Jan 10, 2025, 03:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 10, 2025, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 11, 2025, 05:46 PM UTC

    This incident has been resolved.