Webdox CLM incident

External Services : Provider [EC] - Verifik

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on April 9, 2025 affecting [EC] - Verifik, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 11:12 PM UTC
Resolved
Apr 10, 2025, 02:22 AM UTC
Duration
3h 10m
Detected by Pingoru
Apr 09, 2025, 11:12 PM UTC

Affected components

[EC] - Verifik

Update timeline

  1. monitoring Apr 09, 2025, 11:12 PM UTC

    Our external third-party identity verification service is experiencing degraded performance, we are awaiting a response and estimated resolution time from VERIFIK Provider.

  2. resolved Apr 10, 2025, 02:22 AM UTC

    This incident has been resolved.