Webdox CLM incident

External Services : Twilio SMS

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on April 21, 2025, lasting 8d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 08:19 PM UTC
Resolved
Apr 29, 2025, 09:35 PM UTC
Duration
8d 1h
Detected by Pingoru
Apr 21, 2025, 08:19 PM UTC

Update timeline

  1. investigating Apr 21, 2025, 08:19 PM UTC

    Our external SMS service provider (Twilio) is experiencing degraded performance in programmable messaging.

  2. monitoring Apr 21, 2025, 08:20 PM UTC

    Monitoring Status Of External Service

  3. resolved Apr 29, 2025, 09:35 PM UTC

    This incident has been resolved.