Webdox CLM incident

External Services : Provider [PE] - Verifik

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on May 12, 2025 affecting [PE] - Verifik, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 05:27 PM UTC
Resolved
May 15, 2025, 04:26 PM UTC
Duration
2d 22h
Detected by Pingoru
May 12, 2025, 05:27 PM UTC

Affected components

[PE] - Verifik

Update timeline

  1. identified May 12, 2025, 05:27 PM UTC

    External Identity Verification "Verifik" service for Peru Customers experiencing Degraded Performance

  2. identified May 13, 2025, 09:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 13, 2025, 09:57 PM UTC

    Monitoring Status Of External Service

  4. resolved May 15, 2025, 04:26 PM UTC

    External Service Restored By Our Provider Verifik