Webdox CLM incident

High response times on some transactions

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on May 26, 2025 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2025, 12:46 PM UTC
Resolved
May 26, 2025, 01:34 PM UTC
Duration
47m
Detected by Pingoru
May 26, 2025, 12:46 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS Backend

Update timeline

  1. investigating May 26, 2025, 12:46 PM UTC

    We are currently investigating this issue.

  2. identified May 26, 2025, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2025, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2025, 01:34 PM UTC

    This incident has been resolved.