Webdox CLM experienced a minor incident on June 12, 2025 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 18h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:23 PM UTC
We are currently investigating this issue.
- identified Jun 12, 2025, 06:38 PM UTC
Service Incident - Status Update Cloudflare Access: Cloudflare is actively investigating an issue causing Access authentication failures. This may impact access to protected applications and services. Google Cloud Platform: Service disruptions have been reported across multiple GCP services, potentially affecting operations. Status: Ongoing monitoring in progress. Updates will be provided as they become available.
- identified Jun 12, 2025, 08:34 PM UTC
GCP has created a status post here https://status.cloud.google.com/. You can follow that for more details on the incident.
- identified Jun 12, 2025, 08:35 PM UTC
Cloudflare has created a status post here https://www.cloudflarestatus.com/incidents/25r9t0vz99rp . You can follow that for more details on the incident.
- monitoring Jun 12, 2025, 10:27 PM UTC
The infrastructure provider has identified and resolved the cause of the incident. Services have been restored in most regions and CSPs. (Cloud Service Providers) Users on GCP may experience minor impacts while we complete full recovery. We continue to actively monitor. Upcoming updates available here.
- monitoring Jun 12, 2025, 10:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2025, 12:35 PM UTC
This incident has been resolved.