Webdox CLM incident

External Services : Twilio SMS

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on June 23, 2025, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 02:19 PM UTC
Resolved
Jun 25, 2025, 07:07 PM UTC
Duration
2d 4h
Detected by Pingoru
Jun 23, 2025, 02:19 PM UTC

Update timeline

  1. identified Jun 23, 2025, 02:19 PM UTC

    Our external SMS service provider (Twilio) is experiencing degraded performance in SMS Delivery. See: https://status.twilio.com/incidents/2v9gl3g03g4k

  2. monitoring Jun 24, 2025, 06:09 PM UTC

    We will continue to monitor, and will provide a further update once our upstream provider confirms that this issue has been fully resolved.

  3. resolved Jun 25, 2025, 07:07 PM UTC

    This incident has been resolved.