Webdock incident

Issue with one of the racks and the dashboard

Major

Resolved on October 23, 2026, affecting Denmark: General Infrastructure and Webdock Dashboard.

resolved Oct 23, 2026, 12:37 PM UTC

We indentified that the event was occured due to failed IP delpoyment in the rack when racking new machines. We halted that process and will investigate. The dash and the servers in rack will be accessible now. Apologies for the inconvenience.

Started
Oct 23, 2026, 12:16 PM UTC
Resolved
Oct 23, 2026, 12:16 PM UTC
Duration
–
Detected by Pingoru
Oct 23, 2026, 12:16 PM UTC

Affected components

Denmark: General InfrastructureWebdock Dashboard

Update timeline

  1. identified Oct 23, 2026, 12:16 PM UTC

    Seems like hosts are down, network wise. The team is checking. Sorry for the inconvenience.

  2. resolved Oct 23, 2026, 12:37 PM UTC

    We indentified that the event was occured due to failed IP delpoyment in the rack when racking new machines. We halted that process and will investigate. The dash and the servers in rack will be accessible now. Apologies for the inconvenience.

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