Resolved after 1 hour 42 minutes, affecting On-Call and Slack App and 1 more, on October 20, 2025.
Oct 20, 04:36 PDT Resolved - The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience. Oct 20, 04:22 PDT Update - We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here. Oct 20, 03:31 PDT Update - We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here. Oct 20, 03:10 PDT Update - We are continuing to work on a fix for this issue. Oct 20, 03:05 PDT Update - We are continuing to work on a fix for this issue. Oct 20, 02:53 PDT Identified - The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- identified Oct 20, 2025, 09:53 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 20, 2025, 10:05 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 20, 2025, 10:31 AM UTC
We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here.
- identified Oct 20, 2025, 11:22 AM UTC
We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here.
- resolved Oct 20, 2025, 11:36 AM UTC
The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience.
- investigating Oct 20, 2025, 11:38 AM UTC
Oct 20, 04:36 PDT Resolved - The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience. Oct 20, 04:22 PDT Update - We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here. Oct 20, 03:31 PDT Update - We are continuing to work through delayed on-call notifications. Incident response and Slack works as expected. We'll continue to provide regular updates here. Oct 20, 03:10 PDT Update - We are continuing to work on a fix for this issue. Oct 20, 03:05 PDT Update - We are continuing to work on a fix for this issue. Oct 20, 02:53 PDT Identified - The issue has been identified and a fix is being implemented.
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