Slack Web client not populating external multi select dropdowns

Update timeline

1. identified Jul 15, 2025, 12:14 AM UTC

   A recent Slack Web Client update broke loading multi select dropdowns. Known web client versions impacted are: - 4.45.60 - 4.44.65 As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information.

2. identified Jul 15, 2025, 02:00 AM UTC

   We are continuing to work with Slack regarding this issue.

3. identified Jul 15, 2025, 04:00 AM UTC

   We are continuing to work with Slack regarding this issue.

4. identified Jul 15, 2025, 07:00 AM UTC

   We are continuing to work with Slack regarding this issue.

5. identified Jul 15, 2025, 07:10 AM UTC

   We are continuing to work with Slack regarding this issue.

6. identified Jul 15, 2025, 07:17 AM UTC

   We are continuing to work with Slack regarding this issue.

7. identified Jul 15, 2025, 09:57 AM UTC

   Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8

8. identified Jul 15, 2025, 12:18 PM UTC

   The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8 We recommend following both pages for updates. Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected. On-call paging is not impacted.

9. monitoring Jul 15, 2025, 12:33 PM UTC

   We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client. We will continue to monitor this issue.

10. resolved Jul 15, 2025, 02:29 PM UTC

    Jul 15, 07:29 PDT Resolved - The Slack team is now reporting that this issue is now resolved for all users. Jul 15, 05:33 PDT Monitoring - We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client. We will continue to monitor this issue. Jul 15, 05:18 PDT Update - The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8 We recommend following both pages for updates. Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected. On-call paging is not impacted. Jul 15, 02:57 PDT Update - Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8 Jul 15, 00:17 PDT Update - We are continuing to work with Slack regarding this issue. Jul 15, 00:10 PDT Update - We are continuing to work with Slack regarding this issue. Jul 15, 00:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14, 21:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14, 19:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14, 17:14 PDT Identified - A recent Slack Web Client update broke loading multi select dropdowns. Known web client versions impacted are: - 4.45.60 - 4.44.65 As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information.

11. resolved Jul 15, 2025, 02:29 PM UTC

    The Slack team is now reporting that this issue is now resolved for all users.