Web and Desktop Slack Client not populating select/multi-select menus

Update timeline

1. investigating Jul 15, 2025, 05:34 PM UTC

   We are seeing multiple reports that Slack Client Version 4.45.60 5ceb15a480a45f9ff66f8ac70ad43d9365eda8e6@1752518552 (Production) has re-introduced the same issue with select menus and dropdowns from earlier noted here: https://slack-status.com/2025-07/1ce16e396a56dcf8 We are working with Slack to resolve this issue. As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information. On-call paging is not impacted.

2. investigating Jul 15, 2025, 06:39 PM UTC

   We are still seeing reports of select and multi-select menus failing to populate due to an issue with certain versions of the Web and Desktop Slack client. The following platforms are unaffected: - Rootly Web Dashboard - Slack iOS/Android app On-call paging is not impacted.

3. investigating Jul 15, 2025, 06:57 PM UTC

   Slack continues to work toward resolving this matter: https://slack-status.com/2025-07/1ce16e396a56dcf8 Slack is currently recommend that users continue trying to refresh their client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

4. monitoring Jul 15, 2025, 07:01 PM UTC

   We are seeing reports that updating Slack Desktop Client to version Version 4.45.60 a8def85020f2e6f981e24e9ee2c4f8582820e1e7@1752601050 (Production) may resolve this issue. Please continue trying to refresh desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). We will continue to monitor this issue.

5. resolved Jul 15, 2025, 07:29 PM UTC

   Jul 15, 12:29 PDT Resolved - This issue is resolved. A hard refresh of Slack's web client, or desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) may be required to restore select and multi-select form functionality. Jul 15, 12:01 PDT Monitoring - We are seeing reports that updating Slack Desktop Client to version Version 4.45.60 a8def85020f2e6f981e24e9ee2c4f8582820e1e7@1752601050 (Production) may resolve this issue. Please continue trying to refresh desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). We will continue to monitor this issue. Jul 15, 11:57 PDT Update - Slack continues to work toward resolving this matter: https://slack-status.com/2025-07/1ce16e396a56dcf8 Slack is currently recommend that users continue trying to refresh their client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Jul 15, 11:39 PDT Update - We are still seeing reports of select and multi-select menus failing to populate due to an issue with certain versions of the Web and Desktop Slack client. The following platforms are unaffected: - Rootly Web Dashboard - Slack iOS/Android app On-call paging is not impacted. Jul 15, 10:34 PDT Investigating - We are seeing multiple reports that Slack Client Version 4.45.60 5ceb15a480a45f9ff66f8ac70ad43d9365eda8e6@1752518552 (Production) has re-introduced the same issue with select menus and dropdowns from earlier noted here: https://slack-status.com/2025-07/1ce16e396a56dcf8 We are working with Slack to resolve this issue. As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information. On-call paging is not impacted.

6. resolved Jul 15, 2025, 07:29 PM UTC

   This issue is resolved. A hard refresh of Slack's web client, or desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) may be required to restore select and multi-select form functionality.