Wealthsimple incident

System Issues | Difficultés techniques

Major Resolved View vendor source →

Wealthsimple experienced a major incident on November 26, 2025 affecting Account Login and Automations and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 06:13 PM UTC
Resolved
Nov 26, 2025, 06:51 PM UTC
Duration
38m
Detected by Pingoru
Nov 26, 2025, 06:13 PM UTC

Affected components

Account LoginAutomationsAlternative InvestmentsAuto-fill My ReturnAccount OpeningDepositCryptoFiling SubmissionE-transferGraphs

Update timeline

  1. investigating Nov 26, 2025, 06:03 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. investigating Nov 26, 2025, 06:13 PM UTC

    We are currently investigating this issue. Notre équipe examine présentement la situation.

  3. investigating Nov 26, 2025, 06:19 PM UTC

    Order submission functionality is currently impacted Our team is actively investigating. Please call +1 855-255-9038 to place immediately executable Market orders. La fonctionnalité de soumission d'ordres est actuellement touchée. Notre équipe mène activement une enquête. Veuillez appeler au 1 855 255-9038 pour passer des ordres au marché immédiatement exécutables.

  4. resolved Nov 26, 2025, 06:51 PM UTC

    This has been resolved. Ce problème a été résolu.