Wealthsimple incident

System Issues | Difficultés techniques from Investigating to Monitoring.

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on April 14, 2025 affecting Account Login and Automations and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 03:51 PM UTC
Resolved
Apr 14, 2025, 08:00 PM UTC
Duration
4h 9m
Detected by Pingoru
Apr 14, 2025, 03:51 PM UTC

Affected components

Account LoginAutomationsAuto-fill My ReturnAccount OpeningDepositFiling SubmissionE-transferSlipsAccount ValuesActivity Display

Update timeline

  1. investigating Apr 14, 2025, 03:51 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. investigating Apr 14, 2025, 03:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 14, 2025, 04:11 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 14, 2025, 08:00 PM UTC

    This has been resolved. Ce problème a été résolu.