Wealthsimple incident

Account login issues

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on April 23, 2025 affecting Account Login and Auto-fill My Return and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 09:42 PM UTC
Resolved
Apr 23, 2025, 10:49 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 23, 2025, 09:42 PM UTC

Affected components

Account LoginAuto-fill My ReturnFiling SubmissionSlips

Update timeline

  1. investigating Apr 23, 2025, 09:42 PM UTC

    Our team is actively working to restore this functionality. Notre équipe travaille activement à rétablir cette fonctionnalité.

  2. investigating Apr 23, 2025, 10:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 23, 2025, 10:49 PM UTC

    This has been resolved. Ce problème a été résolu.