Wealthsimple incident

System Issues | Difficultés techniques

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on April 25, 2025 affecting Account Login and Automations and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 05:59 PM UTC
Resolved
Apr 25, 2025, 07:54 PM UTC
Duration
1h 54m
Detected by Pingoru
Apr 25, 2025, 05:59 PM UTC

Affected components

Account LoginAutomationsAlternative InvestmentsPhysical CardAuto-fill My ReturnAccount OpeningDepositCryptoVirtual CardFiling Submission

Update timeline

  1. investigating Apr 25, 2025, 05:59 PM UTC

    We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. monitoring Apr 25, 2025, 06:11 PM UTC

    A fix has been implemented and we're monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.

  3. resolved Apr 25, 2025, 07:54 PM UTC

    This has been resolved. Ce problème a été résolu.