Wealthsimple incident

Wealthsimple tax return software issues | Problèmes liés au logiciel d’Impôt

Minor Resolved View vendor source →

Wealthsimple experienced a minor incident on April 28, 2025 affecting Auto-fill My Return and Filing Submission and 1 more component, lasting 11h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 11:05 PM UTC
Resolved
Apr 29, 2025, 10:41 AM UTC
Duration
11h 36m
Detected by Pingoru
Apr 28, 2025, 11:05 PM UTC

Affected components

Auto-fill My ReturnFiling SubmissionSlips

Update timeline

  1. investigating Apr 28, 2025, 11:05 PM UTC

    You may experience problems accessing Wealthsimple tax. We’re working on a fix. In the meantime please use the direct link: http://my.wealthsimple.com/tax/2024 Vous pourriez rencontrer des difficultés pour accéder à Wealthsimple Impôt. Nous travaillons à une solution.

  2. monitoring Apr 28, 2025, 11:18 PM UTC

    A fix has been implemented and we're monitoring the results. Un correctif a été mis en place et nous en assurons le suivi.

  3. resolved Apr 29, 2025, 10:41 AM UTC

    This has been resolved. Ce problème a été résolu.