Wealthsimple incident

Interac e-transfer network issues | Problème de réseau Virement Interac

Critical Resolved View vendor source →

Wealthsimple experienced a critical incident on May 2, 2025 affecting E-transfer, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 10:45 PM UTC
Resolved
May 03, 2025, 12:16 AM UTC
Duration
1h 31m
Detected by Pingoru
May 02, 2025, 10:45 PM UTC

Affected components

E-transfer

Update timeline

  1. investigating May 02, 2025, 10:45 PM UTC

    We’re currently experiencing an issue with the Interac e-transfer network | Nous éprouvons actuellement des difficultés avec le réseau des virements Interac.

  2. identified May 02, 2025, 11:00 PM UTC

    The issue has been identified and a fix is being implemented. | Le problème a été identifié et nous travaillons à sa résolution.

  3. identified May 02, 2025, 11:50 PM UTC

    INTERAC is working on a fix. If something doesn't work as expected, try again. INTERACᴹᴰ se penche sur le problème. Si quelque chose ne fonctionne pas comme prévu, veuillez réessayer.

  4. resolved May 03, 2025, 12:16 AM UTC

    This has been resolved. Ce problème a été résolu.