Wealthsimple incident

System Issues | Difficultés techniques

Critical Resolved View vendor source →

Wealthsimple experienced a critical incident on May 8, 2025 affecting Account Login and Automations and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 01:41 PM UTC
Resolved
May 08, 2025, 04:59 PM UTC
Duration
3h 18m
Detected by Pingoru
May 08, 2025, 01:41 PM UTC

Affected components

Account LoginAutomationsAccount OpeningDepositE-transferAccount ValuesActivity DisplayInstant DepositsApp or Website DisplayInstitutional Transfer

Update timeline

  1. investigating May 08, 2025, 01:41 PM UTC

    We're currently experiencing a system issue that is impacting app functionality. Our team is investigating. Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

  2. investigating May 08, 2025, 01:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 08, 2025, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2025, 04:59 PM UTC

    This has been resolved. Ce problème a été résolu.