WAVELY experienced a minor incident on February 5, 2023 affecting Mobile Core, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 05, 2023, 08:35 PM UTC
Our Roaming Partner has experienced Service degradation at IP, Signalling and Data Levels Affected Services: Diameter, SS7, GTP Start : 05 February 2023 11:50 GMT+1 Problem was identified at a faulty router. Problem at IP level was solved at 8:37. Service degradation still remains, as saturation in SS7 and Diameter links due to high number of devices trying to attach to the network, but it will gradually improve as the devices succed.
- monitoring Feb 05, 2023, 09:45 PM UTC
The signalling on SS7 and Diameter are now solved. There are still some issues on some SGWs affecting GTP.
- resolved Feb 05, 2023, 10:02 PM UTC
Service is now fully functional. If some devices did not attached back we recommend rebooting them.