WAVELY incident

PS data services degradation

Minor Resolved View vendor source →

WAVELY experienced a minor incident on February 15, 2024 affecting Mobile Core and Service Provider, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 08:02 AM UTC
Resolved
Feb 15, 2024, 09:00 AM UTC
Duration
57m
Detected by Pingoru
Feb 15, 2024, 08:02 AM UTC

Affected components

Mobile CoreService Provider

Update timeline

  1. investigating Feb 15, 2024, 08:02 AM UTC

    SGW path timeout, upstream provider will clear firewall connection. After FW clear HTTP messages service may be affected.

  2. investigating Feb 15, 2024, 08:59 AM UTC

    Upstream provider cleared the firewall

  3. resolved Feb 15, 2024, 09:00 AM UTC

    All services restored.