WAVELY incident

Upstream provider PGW path timeout. Data service degradation.

Minor Resolved View vendor source →

WAVELY experienced a minor incident on May 14, 2024 affecting Mobile Core, lasting 21h 6m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 01:26 PM UTC
Resolved
May 15, 2024, 10:32 AM UTC
Duration
21h 6m
Detected by Pingoru
May 14, 2024, 01:26 PM UTC

Affected components

Mobile Core

Update timeline

  1. investigating May 14, 2024, 01:26 PM UTC

    SGW path timeout, upstream provider will clear firewall connection , HTTP messages service may be affected

  2. resolved May 15, 2024, 10:32 AM UTC

    This incident has been resolved.