WAVELY incident

SMSC server sudden restart

Major Resolved View vendor source →

WAVELY experienced a major incident on June 14, 2024 affecting Mobile Core, lasting 16d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2024, 01:57 PM UTC
Resolved
Jul 01, 2024, 10:38 AM UTC
Duration
16d 20h
Detected by Pingoru
Jun 14, 2024, 01:57 PM UTC

Affected components

Mobile Core

Update timeline

  1. investigating Jun 14, 2024, 01:57 PM UTC

    We are currently investigating the issue, services are partially restored.

  2. monitoring Jun 14, 2024, 02:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2024, 10:38 AM UTC

    Configuration changed to provide immediate services recovery upon unplanned server restart.