WAVELY experienced a notice incident on August 2, 2024 affecting Mobile Core, lasting 9h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile Core
Update timeline
- identified Aug 02, 2024, 08:42 AM UTC
Our provider has a major fault on ss7 signalling. Affected : All SIM cards. voice calls SMS 2g/3g data and registration 4g/5g data is not affected. We do not have yet an ETR
- monitoring Aug 02, 2024, 10:47 AM UTC
Our provider applied a fix and we can see that the service is up but the provider is still working on the issue. Until we have confirmation we keep the services under surveillance.
- resolved Aug 02, 2024, 06:05 PM UTC
This incident has been resolved.