WAVELY incident

Routing issue on the upstream provider for incoming MMS

Notice Resolved View vendor source →

WAVELY experienced a notice incident on July 12, 2024 affecting Mobile Core, lasting 34d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 10:32 AM UTC
Resolved
Aug 16, 2024, 10:14 AM UTC
Duration
34d 23h
Detected by Pingoru
Jul 12, 2024, 10:32 AM UTC

Affected components

Mobile Core

Update timeline

  1. identified Jul 12, 2024, 10:32 AM UTC

    The issue is identified , we raised a ticket to the upstream provider to fix the routing

  2. monitoring Aug 08, 2024, 12:30 PM UTC

    We are now receiving MMSs and forwaring them

  3. resolved Aug 16, 2024, 10:14 AM UTC

    MMS are successfully forwarded without issues during the monitoring period.