WAVELY incident

Emergency SMSC restart

Major Resolved View vendor source →

WAVELY experienced a major incident on August 23, 2024 affecting Mobile Core, lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 12:56 PM UTC
Resolved
Aug 28, 2024, 09:31 AM UTC
Duration
4d 20h
Detected by Pingoru
Aug 23, 2024, 12:56 PM UTC

Affected components

Mobile Core

Update timeline

  1. investigating Aug 23, 2024, 12:56 PM UTC

    Emergency SMSC restart due to memory segmentation violation.

  2. monitoring Aug 23, 2024, 01:10 PM UTC

    Server has been restarted , service is back up

  3. resolved Aug 28, 2024, 09:31 AM UTC

    SMSC stable after restart