WAVELY incident

SIM card activation failure

Minor Resolved View vendor source →

WAVELY experienced a minor incident on March 18, 2026 affecting Wavely APIs and Wavely Portal, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 04:02 PM UTC
Resolved
Mar 18, 2026, 05:16 PM UTC
Duration
1h 14m
Detected by Pingoru
Mar 18, 2026, 04:02 PM UTC

Affected components

Wavely APIsWavely Portal

Update timeline

  1. investigating Mar 18, 2026, 04:02 PM UTC

    We are currently investigating an issue where SIM card being activated is going into ERROR state.

  2. monitoring Mar 18, 2026, 04:33 PM UTC

    We will rollback todays release, and monitor the issue.

  3. resolved Mar 18, 2026, 05:16 PM UTC

    Rollback completed. System is back to normal.