Wave incident

Data Syncing Impacting Reports

Minor Resolved View vendor source →

Wave experienced a minor incident on October 2, 2025 affecting Accounting, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 07:06 PM UTC
Resolved
Oct 02, 2025, 08:28 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 02, 2025, 07:06 PM UTC

Affected components

Accounting

Update timeline

  1. investigating Oct 02, 2025, 07:06 PM UTC

    We are investigating an issue that is impacting the accuracy of reports for some Wave customers. Data has not been lost, but balances may appear incorrect while the issue persists. We are working on a solution.

  2. identified Oct 02, 2025, 08:01 PM UTC

    The cause of the issue that is impacting the accuracy of reports has been identified. Data has not been lost, but balances may appear incorrect while the issue persists. A fix is being implemented.

  3. resolved Oct 02, 2025, 08:28 PM UTC

    This incident has been resolved. Our team has implemented a fix and we apologize for any inconvenience with reporting accuracy during this time.