Waterford incident

Intermittent slowdown experienced by customers

Resolved after 2 days 22 hours, on October 2, 2018.

resolved Oct 05, 2018, 03:21 PM UTC

Monitoring of performance indicators have proven that maintenance steps taken have been successful and issue is resolved.

Started
Oct 02, 2018, 04:39 PM UTC
Resolved
Oct 05, 2018, 03:21 PM UTC
Duration
2d 22h
Detected by Pingoru
Oct 02, 2018, 04:39 PM UTC

Update timeline

  1. investigating Oct 02, 2018, 04:39 PM UTC

    Waterford engineers are currently investigating this issue and will post updates soon.

  2. monitoring Oct 03, 2018, 04:59 PM UTC

    We have identified the cause, and are currently monitoring key performance indicators.

  3. resolved Oct 05, 2018, 03:21 PM UTC

    Monitoring of performance indicators have proven that maintenance steps taken have been successful and issue is resolved.

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