Resolved after 3 hours 19 minutes, affecting my.waterford.org and teacher.waterford.org and 1 more, on October 6, 2021.
Issue has been resolved.
Affected components
my.waterford.orgteacher.waterford.orgWaterford Mobile Mentor
Update timeline
- investigating Oct 06, 2021, 03:05 PM UTC
Some students and teachers are experiencing 500 errors while attempting to authenticate we are currently investigating cause.
- investigating Oct 06, 2021, 03:20 PM UTC
We are continuing to investigate this issue.
- investigating Oct 06, 2021, 04:04 PM UTC
Issue has been resolved.
- resolved Oct 06, 2021, 06:24 PM UTC
This incident has been resolved.
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