Waterford incident
Some users are unable to sign or are expierencing unexpected errors while using Waterford Reading Academy and Upstart products.
Minor Vendor's status page →
Resolved after 3 hours, affecting my.waterford.org and upstart.waterford.org and 1 more, on June 13, 2023.
Mitigation efforts have completed services should be fully operational
Affected components
my.waterford.orgupstart.waterford.orgmentor.waterford.orgteacher.waterford.orgWaterford Mobile Mentor
Update timeline
- identified Jun 13, 2023, 07:46 PM UTC
We are currently experiencing elevated error rates with our hosting provider. A root cause has been identified, and mitigation steps are currently in progress.
- identified Jun 13, 2023, 08:53 PM UTC
Mitigation efforts are continuing to progress. Elevated error rates are beginning to decline.
- monitoring Jun 13, 2023, 09:12 PM UTC
Mitigation efforts have completed services should be fully operational
- resolved Jun 13, 2023, 10:46 PM UTC
This incident has been resolved.
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