Waterford incident
Users unable to authenticate with Waterford Reading Academy products
Major Vendor's status page →
Resolved after 1 hour 9 minutes, affecting my.waterford.org and upstart.waterford.org and 1 more, on March 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
my.waterford.orgupstart.waterford.orgmentor.waterford.orgteacher.waterford.org
Update timeline
- investigating Mar 12, 2025, 01:19 PM UTC
We are currently investigating this issue.
- identified Mar 12, 2025, 01:23 PM UTC
The issue has been identified, and a fix is currently in progress
- monitoring Mar 12, 2025, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 12, 2025, 02:29 PM UTC
This incident has been resolved.
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