Resolved after 21 minutes, affecting Trusted Routes, on November 6, 2026.
This incident has been resolved, and market rates are once again fully accessible within Trusted Routes. The connection with our third-party data provider has been restored and is functioning normally. Thank you for your patience while we worked to fix this issue.
Affected components
Update timeline
- identified Nov 06, 2026, 03:47 PM UTC
We are currently experiencing an issue with a third-party data provider, which is causing market rates to be temporarily inaccessible within Trusted Routes. Users may see a "no data" message when attempting to view this information. Our team has identified the cause and is actively working with the provider to restore the data feed as quickly as possible. All other features within Trusted Routes remain fully operational. We apologize for the inconvenience.
- resolved Nov 06, 2026, 04:08 PM UTC
This incident has been resolved, and market rates are once again fully accessible within Trusted Routes. The connection with our third-party data provider has been restored and is functioning normally. Thank you for your patience while we worked to fix this issue.
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