Resolved after 1 hour 9 minutes, on October 13, 2019.
We are continuing to investigate this issue.
Update timeline
- investigating Oct 13, 2019, 12:50 PM UTC
We are investigating reports of increased failures in authentication for RPractice.
- investigating Oct 13, 2019, 12:59 PM UTC
Reports are now being received that Remote Lite authentication is impacted as well.
- investigating Oct 13, 2019, 01:35 PM UTC
We are still investigating the issue, no major updates at this time.
- investigating Oct 13, 2019, 01:58 PM UTC
We are continuing to investigate this issue.
- resolved Oct 13, 2019, 01:59 PM UTC
We have discovered and corrected the issue. All services are operational.
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