Resolved after 5 hours 36 minutes, affecting Tesia Partner Portal Website, on October 21, 2019.
Resolving the incident after a few hours of monitoring. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 21, 2019, 04:51 PM UTC
We are currently investigating an issue where attachments are not loading in Tesia Partner Portal and Tesia Partner Portal is slow to respond. We'll provide an update within the next 20 minutes.
- investigating Oct 21, 2019, 05:10 PM UTC
We are continuing to investigate this issue and will provide another update within the hour.
- investigating Oct 21, 2019, 06:17 PM UTC
We are continuing to investigate this issue and will provide another update within the hour.
- monitoring Oct 21, 2019, 07:50 PM UTC
We believe this issue is resolved, however we will continue to monitor.
- resolved Oct 21, 2019, 10:27 PM UTC
Resolving the incident after a few hours of monitoring. Thank you for your patience.
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