Vyne Dental incident

rPractice Issue

Resolved after 2 hours 50 minutes, on October 4, 2020.

identified Oct 04, 2020, 10:47 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 04, 2020, 08:52 PM UTC
Resolved
Oct 04, 2020, 11:43 PM UTC
Duration
2h 50m
Detected by Pingoru
Oct 04, 2020, 08:52 PM UTC

Update timeline

  1. investigating Oct 04, 2020, 08:52 PM UTC

    Our dental heroes are investigating an issue impacting rPractice. Claims processing and Remote Lite appear to be operating normally at this time. We will provide updates as they become available. If you have questions, please reach out to us at [email protected].

  2. investigating Oct 04, 2020, 09:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 04, 2020, 10:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Oct 04, 2020, 11:43 PM UTC

    The issue has been resolved.

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