Resolved after 3 minutes, affecting Real-Time Transaction Services (Gateway), on January 6, 2022.
The issue impacting our Real-Time Transaction Services Gateway has been resolved and eligibility requests submitted through the gateway are processing normally. If you have any questions, please reach out to us at [email protected].
Affected components
Update timeline
- identified Jan 06, 2022, 04:39 PM UTC
We have identified an issue impacting our Real-Time Transaction Services Gateway and are currently investigating the cause. At this time, there are delays in processing eligibility requests submitted through the gateway and requests are timing out. We will provide updates as they become available. If you have questions, please reach out to us at [email protected].
- resolved Jan 06, 2022, 04:43 PM UTC
The issue impacting our Real-Time Transaction Services Gateway has been resolved and eligibility requests submitted through the gateway are processing normally. If you have any questions, please reach out to us at [email protected].
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