Vyne Dental incident

Batch Claims Outage

Resolved after 7 hours 21 minutes, affecting Claims Processing, on March 7, 2022.

identified Mar 07, 2022, 09:05 PM UTC

We are still experiencing technical issues but have identified the issue, delivery of batch files should be back to normal tomorrow. Updates will be posted here.

Started
Mar 07, 2022, 04:10 PM UTC
Resolved
Mar 07, 2022, 11:31 PM UTC
Duration
7h 21m
Detected by Pingoru
Mar 07, 2022, 04:10 PM UTC

Affected components

Claims Processing

Update timeline

  1. investigating Mar 07, 2022, 04:10 PM UTC

    We are currently experiencing technical issues, delivery of batch files will be delayed. Updates will be posted here.

  2. identified Mar 07, 2022, 09:05 PM UTC

    We are still experiencing technical issues but have identified the issue, delivery of batch files should be back to normal tomorrow. Updates will be posted here.

  3. resolved Mar 07, 2022, 11:31 PM UTC

    This incident has been resolved.

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