Voyado incident

Increased error rates and latency for Stockholm customers

Minor Resolved View vendor source →

Voyado experienced a minor incident on February 13, 2025 affecting API, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 11:17 PM UTC
Resolved
Feb 14, 2025, 12:33 AM UTC
Duration
1h 15m
Detected by Pingoru
Feb 13, 2025, 11:17 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 14, 2025, 07:11 AM UTC

    Our API experienced elevated error rates and latency due to service disruptions and network connectivity problems for our Cloud Provider in the Stockholm region.

  2. investigating Feb 14, 2025, 07:13 AM UTC

    Our Cloud provider have resolved the connectivity issues and the API should be fully operational again.

  3. resolved Feb 14, 2025, 07:15 AM UTC

    This incident has been resolved.