Voyado incident

Engage - problems with e-mail links

Ongoing since 11:37 AM UTC, affecting Messaging.

monitoring Nov 11, 2026, 02:21 PM UTC

A fix has been implemented and we are monitoring the results closely. Links are now working as expected.

Started
Nov 11, 2026, 11:37 AM UTC
Resolved
Ongoing
Duration
● 3h 14m
Detected by Pingoru
Nov 11, 2026, 11:37 AM UTC

Affected components

Messaging

Update timeline

  1. investigating Nov 11, 2026, 11:37 AM UTC

    We are experiencing some slowness on link clicks for some links. We are working on a fix for this.

  2. investigating Nov 11, 2026, 12:52 PM UTC

    We are now seeing links not working. We are actively investigating root cause here.

  3. monitoring Nov 11, 2026, 01:08 PM UTC

    A fix was implemented that resolved the issue. We will continue to monitor.

  4. investigating Nov 11, 2026, 01:41 PM UTC

    We are again seeing issues with our link click function, it is being actively investigated to find the root cause.

  5. monitoring Nov 11, 2026, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results closely. Links are now working as expected.

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