Voximplant Outage History
Voximplant is up right nowPingoru has recorded 126 incidents for Voximplant: 126 in the last 12 months and 49 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 45 of 720 (6%) |
| May 2026 | 11 | 20 of 744 (3%) |
| June 2026 | 8 | 104 of 720 (14%) |
| July 2026 | 12 | 161 of 744 (22%) |
| August 2026 | 7 | 299 of 744 (40%) |
| September 2026 | 9 | 112 of 720 (16%) |
| October 2026 | 26 | 425 of 591 (72%) |
Incidents, newest first
Minor August 26, 2026 Деградация: Звонки в ТФОП 10h 27m Whatsapp messaging
Started Aug 26, 2026, 09:30 PM UTC· resolved Aug 27, 2026, 07:58 AM UTC
- investigating Aug 27, 2026, 05:11 AM UTC
Некоторые звонки в РФ регионе могут не проходить.
- resolved Aug 27, 2026, 07:58 AM UTC
This incident has been resolved.
Minor August 20, 2026 Degradation: Control panel (Kit) 1h 51m Control panel
Started Aug 20, 2026, 06:58 AM UTC· resolved Aug 20, 2026, 08:49 AM UTC
- investigating Aug 20, 2026, 06:58 AM UTC
We are experiencing issues with sending system emails from the mail service. There may be difficulties receiving email notifications in the Europe region.
- resolved Aug 20, 2026, 08:49 AM UTC
This incident has been resolved.
Notice August 19, 2026 We are currently experiencing issues with the delivery of automated system notifications and messages from some of our addresses, such as [email protected], [email protected], [email protected], and others. 4d 23h
Started Aug 19, 2026, 04:40 PM UTC· resolved Aug 24, 2026, 04:27 PM UTC
- investigating Aug 23, 2026, 09:18 AM UTC
Users may not receive emails regarding password recovery or account registration for our services.
- identified Aug 23, 2026, 09:20 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 26, 2026, 11:21 AM UTC
This incident has been resolved.
Minor August 10, 2026 Деградация: SMS – SMS
Started Aug 10, 2026, 10:22 AM UTC· resolved Aug 10, 2026, 10:22 AM UTC
- investigating Aug 10, 2026, 10:22 AM UTC
Наблюдаются проблемы с доставкой SMS в регионе Russia. Сообщения могут задерживаться или не отправляться. Обновление: проблема устранена. Все сервисы работают в штатном режиме. Приносим извинения за неудобства.
- resolved Aug 10, 2026, 10:22 AM UTC
This incident has been resolved.
Minor August 7, 2026 Деградация: Операторские кампании 8h 56m Agent campaigns
Started Aug 07, 2026, 07:11 AM UTC· resolved Aug 07, 2026, 04:07 PM UTC
- investigating Sep 01, 2026, 03:07 PM UTC
7 августа в период с 07:11 до 16:07 UTC наблюдались проблемы у части пользователей в регионе RU, при которых некоторые исходящие операторские кампании запускались с задержками. Проблема устранена. Все сервисы работают в штатном режиме.
- resolved Sep 01, 2026, 03:07 PM UTC
This incident has been resolved.
Major July 29, 2026 Some outgoing calls to MegaFon numbers in Russia may fail to go through. 4d 17h PSTN connectivity - outbound, PSTN outbound, PSTN outbound
Started Jul 29, 2026, 06:23 AM UTC· resolved Aug 03, 2026, 12:00 AM UTC
- investigating Jul 29, 2026, 07:16 AM UTC
We are currently investigating this issue.
- resolved Aug 06, 2026, 02:53 PM UTC
This incident has been resolved.
Minor July 28, 2026 Деградация: API (Платформа) 2m API
Started Jul 28, 2026, 02:01 PM UTC· resolved Jul 28, 2026, 02:04 PM UTC
- investigating Jul 28, 2026, 02:01 PM UTC
Тест
- resolved Jul 28, 2026, 02:04 PM UTC
This incident has been resolved.
Minor July 28, 2026 Деградация: WhatsApp Звонки, Биллинг / Платёжные сервисы 11m Whatsapp messaging
Started Jul 28, 2026, 01:52 PM UTC· resolved Jul 28, 2026, 02:03 PM UTC
- investigating Jul 28, 2026, 01:52 PM UTC
Тест
- resolved Jul 28, 2026, 02:03 PM UTC
This incident has been resolved.
Minor July 28, 2026 CLI test incident 12m
Started Jul 28, 2026, 08:57 AM UTC· resolved Jul 28, 2026, 09:10 AM UTC
- investigating Jul 28, 2026, 08:57 AM UTC
Manual curl test — safe to resolve
Major July 27, 2026 We are currently experiencing chat routing issues in RU region. 13h 25m Messaging, Control panel, Workspace
Started Jul 27, 2026, 06:00 PM UTC· resolved Jul 28, 2026, 07:26 AM UTC
- investigating Jul 28, 2026, 06:42 AM UTC
We are currently investigating this issue.
- resolved Jul 28, 2026, 07:33 AM UTC
This incident has been resolved.
Major July 21, 2026 Some outgoing calls in Russia may not go through successfully 58m PSTN connectivity - outbound
Started Jul 21, 2026, 12:34 PM UTC· resolved Jul 21, 2026, 01:33 PM UTC
- investigating Jul 21, 2026, 01:18 PM UTC
We are currently investigating this issue.
- resolved Jul 21, 2026, 01:53 PM UTC
This incident has been resolved.
Major July 15, 2026 We are currently experiencing issues with sending HSM templates in messengers for users with the Agent role in Voximplant Kit within the US region. 13h 44m Messaging, Control panel, Workspace
Started Jul 15, 2026, 08:25 AM UTC· resolved Jul 15, 2026, 10:10 PM UTC
- investigating Jul 15, 2026, 09:40 PM UTC
We are currently investigating this issue.
- resolved Jul 15, 2026, 10:15 PM UTC
This incident has been resolved.
Minor July 15, 2026 We are currently experiencing issues with system status processing in the RU region. This may lead to incorrect routing, unexpected call drops, and inaccurate data being displayed in statistics and reports. Our engineering team is investigating the issue. 46m SIP inbound, PSTN outbound, SIP outbound, Softphone and 3 more
Started Jul 15, 2026, 06:08 AM UTC· resolved Jul 15, 2026, 06:54 AM UTC
- investigating Jul 15, 2026, 06:45 AM UTC
We are currently investigating this issue.
- resolved Jul 15, 2026, 07:03 AM UTC
This incident has been resolved.
Major July 10, 2026 We are currently experiencing network connectivity issues at our upstream provider's datacenter in the AU region. Users may experience difficulties making or receiving calls, as well as call drops. 2d 16h PSTN inbound, Call Engine, SIP inbound, PSTN outbound and 1 more
Started Jul 10, 2026, 01:35 AM UTC· resolved Jul 12, 2026, 06:34 PM UTC
- investigating Jul 11, 2026, 08:34 AM UTC
We are currently investigating this issue.
- resolved Jul 12, 2026, 06:37 PM UTC
This incident has been resolved.
Major July 9, 2026 Increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4). 1h 21m Control panel, API
Started Jul 09, 2026, 08:00 AM UTC· resolved Jul 09, 2026, 09:22 AM UTC
- monitoring Jul 09, 2026, 09:14 AM UTC
We are observing increased API response time and temporary unavailability of the Voximplant Control Panel in the RU region (node4). Users may experience 5xx Bad Gateway or login failures. The Voximplant Platform API is experiencing increased error rates or latency in the RU region (node4). API calls may return 5xx errors or time out.
- monitoring Jul 09, 2026, 09:42 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 09, 2026, 09:58 AM UTC
This incident has been resolved.
Major June 20, 2026 Partial problems with call lists in the RU region. 1d 13h Robotic campaigns, Call lists
Started Jun 20, 2026, 09:00 PM UTC· resolved Jun 22, 2026, 10:26 AM UTC
- investigating Jun 22, 2026, 09:39 AM UTC
We are currently investigating this issue.
- resolved Jun 22, 2026, 10:59 AM UTC
This incident has been resolved.
Minor June 16, 2026 We are experiencing some incoming SMS delays and failures in Russia. Our team is investigating with local carriers. 2d 16h SMS
Started Jun 16, 2026, 04:45 PM UTC· resolved Jun 19, 2026, 09:13 AM UTC
- investigating Jun 19, 2026, 03:13 PM UTC
We are currently investigating this issue.
- investigating Jun 19, 2026, 03:20 PM UTC
We are continuing to investigate this issue.
- resolved Jun 19, 2026, 03:21 PM UTC
This incident has been resolved.
Minor June 16, 2026 We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue. 47m SIP inbound, SIP inbound, SIP connectivity
Started Jun 16, 2026, 04:45 PM UTC· resolved Jun 16, 2026, 05:32 PM UTC
- identified Jun 16, 2026, 02:12 PM UTC
We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue.
- resolved Jun 16, 2026, 02:52 PM UTC
This incident has been resolved.
Minor June 12, 2026 Partial failure in sending messages/templates via WhatsApp 51m Messaging, Messaging, Messaging, Messaging and 2 more
Started Jun 12, 2026, 01:28 PM UTC· resolved Jun 12, 2026, 02:19 PM UTC
- investigating Jun 12, 2026, 02:25 PM UTC
We are currently investigating this issue.
- resolved Jun 12, 2026, 02:49 PM UTC
This incident has been resolved.
Major June 10, 2026 Unable to answer calls on the softphone, status issues 8m PSTN inbound, SIP inbound, Agent campaigns, Softphone
Started Jun 10, 2026, 10:09 AM UTC· resolved Jun 10, 2026, 10:17 AM UTC
- investigating Jun 10, 2026, 10:49 AM UTC
We are currently investigating this issue.
- resolved Jun 10, 2026, 10:50 AM UTC
This incident has been resolved.
Notice June 9, 2026 Degraded Performance: Voximplant Kit and Voximplant Platform – PSTN inbound, Call Engine, SIP inbound, PSTN connectivity - outbound and 7 more
Started Jun 09, 2026, 02:10 PM UTC· resolved Jun 09, 2026, 02:10 PM UTC
- resolved Jun 09, 2026, 02:10 PM UTC
We are observing degraded performance of Voximplant Kit and Platform in the RU region. Users may experience slow page loading and increased server response times. Our team is working on stabilization.
Minor June 9, 2026 Performance Issues in RU Region 18m Robotic campaigns, Robotic campaigns, Agent campaigns, Agent campaigns and 1 more
Started Jun 09, 2026, 01:38 PM UTC· resolved Jun 09, 2026, 01:57 PM UTC
- investigating Jun 09, 2026, 03:41 PM UTC
We are observing degraded performance of Voximplant Kit and Platform in the RU region. Users may experience slow page loading and increased server response times. Our team is working on stabilization.
- resolved Jun 09, 2026, 03:59 PM UTC
This incident has been resolved.
Minor June 4, 2026 Some clients may experience issues with campaigns RU2 (Node 5). 29m Robotic campaigns, Agent campaigns, PDS
Started Jun 04, 2026, 10:50 AM UTC· resolved Jun 04, 2026, 11:20 AM UTC
- investigating Jun 04, 2026, 11:11 AM UTC
We are currently investigating this issue.
- resolved Jun 04, 2026, 11:24 AM UTC
This incident has been resolved.
Major May 29, 2026 Difficulties in the operation of Platform and KIT in RU region (slow loading, long server response times during calls, status failures). 22m PSTN inbound, SIP inbound, PSTN connectivity - outbound, PSTN connectivity - inbound and 8 more
Started May 29, 2026, 08:02 AM UTC· resolved May 29, 2026, 08:25 AM UTC
- investigating May 29, 2026, 09:26 AM UTC
We are currently investigating this issue.
- resolved May 29, 2026, 09:28 AM UTC
This incident has been resolved.
Minor May 27, 2026 Partial unavailability of vox and kit services in RU region 26m Control panel, Control panel, Control panel, API and 4 more
Started May 27, 2026, 12:24 PM UTC· resolved May 27, 2026, 12:50 PM UTC
- investigating May 27, 2026, 12:41 PM UTC
We are currently investigating this issue.
- resolved May 27, 2026, 01:50 PM UTC
This incident has been resolved.