Vouched incident

Visual IDV Outage

Major Resolved View vendor source →

Vouched experienced a major incident on November 24, 2025 affecting API and JS Plugin, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 08:51 PM UTC
Resolved
Nov 24, 2025, 08:55 PM UTC
Duration
4m
Detected by Pingoru
Nov 24, 2025, 08:51 PM UTC

Affected components

APIJS Plugin

Update timeline

  1. investigating Nov 24, 2025, 08:51 PM UTC

    We are investigating an issue with visual IDV related requests.

  2. investigating Nov 24, 2025, 08:55 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 25, 2025, 12:30 AM UTC

    This incident has been resolved.