Vouched incident

Elevated latency and error rates with Private SSN and DOB API

Minor Resolved View vendor source →

Vouched experienced a minor incident on July 21, 2026 affecting API, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 09:07 PM UTC
Resolved
Jul 21, 2026, 09:28 PM UTC
Duration
21m
Detected by Pingoru
Jul 21, 2026, 09:07 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 21, 2026, 09:07 PM UTC

    We are investigate an issue with a 3rd party provider

  2. monitoring Jul 21, 2026, 09:17 PM UTC

    3rd party provider is mitigating the issue and error rates are decreasing.

  3. resolved Jul 21, 2026, 09:28 PM UTC

    This incident has been resolved.