Vouched incident

ITIN Outage

Major Resolved View vendor source →

Vouched experienced a major incident on November 25, 2025 affecting API, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 07:45 PM UTC
Resolved
Nov 25, 2025, 09:13 PM UTC
Duration
1h 28m
Detected by Pingoru
Nov 25, 2025, 07:45 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 25, 2025, 07:45 PM UTC

    We are currently investigating an issue affecting ITIN requests. Our team is actively working to identify the cause and restore normal service. Updates will be provided as we learn more.

  2. resolved Nov 25, 2025, 09:13 PM UTC

    This incident has been resolved.