Vorco NZ incident

Unplanned Event: Tauranga NGA outage

Major Resolved View vendor source →

Vorco NZ experienced a major incident on September 10, 2019 affecting Internet & WAN Access, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2019, 11:21 PM UTC
Resolved
Sep 11, 2019, 12:56 AM UTC
Duration
1h 35m
Detected by Pingoru
Sep 10, 2019, 11:21 PM UTC

Affected components

Internet & WAN Access

Update timeline

  1. investigating Sep 10, 2019, 11:21 PM UTC

    Ultrafast Fibre NGA services in Tauranga are presently offline. An engineer en route to investigate.

  2. resolved Sep 11, 2019, 12:56 AM UTC

    A fix is in place and services have all been restored.