Vorco NZ experienced a notice incident on March 29, 2021 affecting Internet & WAN Access, lasting 12h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Internet & WAN Access
Update timeline
- identified Mar 29, 2021, 07:38 PM UTC
Chorus are aware of a fault causing outages for many Auckland CBD customers on UFB. Their current estimated resolution time is 1PM.
- identified Mar 29, 2021, 10:57 PM UTC
Some services have been restored, Chorus' estimated time for resolution for all services is still 1PM.
- identified Mar 30, 2021, 01:32 AM UTC
Chorus have extended the expected resolution time for remaining offline services to 7pm tonight.
- resolved Mar 30, 2021, 08:12 AM UTC
The Chorus fault has been resolved, all services are back online.