VoPay incident

Interac e-Transfer processing delays

Resolved after 6 hours 42 minutes, affecting Interac Processing, on March 10, 2023.

monitoring Mar 10, 2023, 10:19 PM UTC

The issue has been resolved, however there may still be minor delays in the sending of some e-Tranfsers. We are continuing to monitor the situation.

Started
Mar 10, 2023, 05:48 PM UTC
Resolved
Mar 11, 2023, 12:30 AM UTC
Duration
6h 42m
Detected by Pingoru
Mar 10, 2023, 05:48 PM UTC

Affected components

Interac Processing

Update timeline

  1. identified Mar 10, 2023, 05:48 PM UTC

    We are currently experiencing delays in processing Interac e-Transfers. We have identified the source of the issue, and our banking partner is currently working to resolve the problem. All APIs remain available and operational.

  2. identified Mar 10, 2023, 09:07 PM UTC

    Our banking parter is continuing to work on resolving this issue and is making some progress in resolving the backlog of delayed transactions.

  3. monitoring Mar 10, 2023, 10:19 PM UTC

    The issue has been resolved, however there may still be minor delays in the sending of some e-Tranfsers. We are continuing to monitor the situation.

  4. resolved Mar 11, 2023, 12:30 AM UTC

    Interac e-Transfer transactions are confirmed to be operating normally.

Your product runs on more than VoPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →