Resolved after 34 days 18 hours, affecting Interac Processing, on April 22, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Interac Processing
Update timeline
- investigating Apr 22, 2024, 09:08 PM UTC
We have observed delays in Interac sending us confirmations of the e-transfers for a small subset of transactions. It's important to note that transactions are being processed as expected; the delay pertains only to status updates. Our API remains fully operational. We're actively collaborating with our banking partner to address this and will update the status page once it's resolved.
- monitoring Apr 23, 2024, 03:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2024, 04:07 PM UTC
This incident has been resolved.
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