VoPay incident

Disruption to Interac E-transfer

Resolved after 1 hour 9 minutes, affecting Interac Processing, on June 20, 2025.

resolved Jun 20, 2025, 04:31 PM UTC

This incident has been resolved. There may still some delays while the backlog of transactions are processed.

Started
Jun 20, 2025, 03:21 PM UTC
Resolved
Jun 20, 2025, 04:31 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 20, 2025, 03:21 PM UTC

Affected components

Interac Processing

Update timeline

  1. investigating Jun 20, 2025, 03:21 PM UTC

    We are currently observing disruptions affecting Interac E-transfers. These appear to be related to an ongoing issue with a third-party service provider integral to our Interac E-transfer operations. Users may experience delays in sending/receiving Interac E-transfers. Our APIs remain operational. We are closely monitoring the situation and are in contact with our partner to understand their resolution timeline.

  2. resolved Jun 20, 2025, 04:31 PM UTC

    This incident has been resolved. There may still some delays while the backlog of transactions are processed.

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