Resolved on February 3, 2026.
Between 7:58 AM and 8:16 AM PT on February 3, the platform experienced degraded performance and a brief period of API instability. This was caused by a database migration that resulted in unexpected resource locking, leading to client timeouts. Our engineering team identified the lock and took immediate action to clear it, restoring full service by 8:16 AM PT. We have since verified that all systems are processing normally. We are reviewing our deployment and testing protocols to ensure better visibility into these types of database locks in the future.
Update timeline
- resolved Feb 04, 2026, 11:06 PM UTC
Between 7:58 AM and 8:16 AM PT on February 3, the platform experienced degraded performance and a brief period of API instability. This was caused by a database migration that resulted in unexpected resource locking, leading to client timeouts. Our engineering team identified the lock and took immediate action to clear it, restoring full service by 8:16 AM PT. We have since verified that all systems are processing normally. We are reviewing our deployment and testing protocols to ensure better visibility into these types of database locks in the future.
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