Vonage API incident

Deliverability Issues for WhatsApp Messages API

Minor Resolved View vendor source →
Started
Apr 30, 2026, 11:59 AM UTC
Resolved
Apr 30, 2026, 01:52 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 30, 2026, 11:59 AM UTC

Affected components

Whatsapp Connectivity

Update timeline

  1. investigating Apr 30, 2026, 11:59 AM UTC

    We are aware of issues that may be impacting your message deliverability on the WhatsApp channel for the Messages API. Our engineers are working with our provider to resolve the issue. We’ll provide further updates within an hour. Thank you for your patience and understanding. If you have any questions, please contact [email protected].

  2. monitoring Apr 30, 2026, 01:22 PM UTC

    Vonage services continue to show signs of recovery following today's interruption affecting WhatsApp message deliverability. We'll continue to provide further updates here within 2h and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

  3. resolved Apr 30, 2026, 01:52 PM UTC

    Vonage services are fully restored following today's interruption affecting WhatsApp message deliverability from [2026-04-30 11:15:00] UTC until [2026-04-30 12:16:00] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

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